Privacy Policy
Last updated: March 2026
Let's Go Study Australia("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and manage your personal information.
1. Information We Collect
We collect personal information when you:
- Submit an enquiry or lead capture form (name, email, phone, country of origin, study preferences)
- Browse our website (IP address, browser type, pages visited, referral source — via analytics)
- Contact us by email or through social media channels
We collect only the information necessary for the purposes described in this policy.
2. How We Use Your Information
We use personal information to:
- Connect you with registered education agents and education providers who can assist with your study enquiry
- Respond to questions and provide information about studying in Australia
- Improve our website content and user experience through aggregate analytics
- Comply with legal obligations
3. Sharing Your Information
When you submit an enquiry form, your personal information is shared with:
- Registered education agents — Australian or overseas agents who can assist with university applications and course selection
- Education providers and universities — where relevant to your stated study interests
- Affiliate partners — including OSHC insurance providers and other student services, where you have expressed interest
We do not sell your personal information. We do not share your information with government agencies unless required by law. All third parties we share data with are required to handle your information in accordance with applicable privacy laws.
4. Cookies and Analytics
Our website uses cookies and similar tracking technologies to understand how visitors use the site. We may use third-party analytics tools (such as Google Analytics) which set their own cookies. These collect anonymised, aggregated data about traffic patterns and page performance. You can disable cookies through your browser settings; however, this may affect the functionality of some features.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry form data is typically retained for up to 2 years. You may request deletion of your data at any time by contacting us (see below).
6. Australian Privacy Principles
We comply with the Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth). You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Request deletion of your personal information (subject to legal obligations)
- Complain about a breach of your privacy to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
7. Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data in transit. However, no internet transmission is completely secure, and we cannot guarantee the security of data you transmit to us.
8. Contact Us
If you have questions about this privacy policy, wish to access your information, or want to make a privacy complaint, please contact us via the contact page. We will respond to all privacy enquiries within 30 days.